TERMS & CONDITIONS

Last Updated: October 06, 2026

Welcome to BIKERSZOO.COM. These Terms & Conditions ("Terms", "Terms & Conditions") govern your access to and use of the BIKERSZOO website and your purchase of products from us.

BIKERSZOO is an online shopping platform offering bike spare parts, bike stickers, bike accessories, emblems, decals, motorcycle styling products and other bike-related products.

By accessing our Website, browsing our products, creating an account or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our Website or place an order.

•  ABOUT BIKERSZOO

BIKERSZOO operates an online store through https://bikerszoo.com/.

Our products may include:

• Bike spare parts

• Bike stickers and decals

• Bike accessories

• Bike emblems and badges

• Motorcycle styling products

• Vehicle-specific accessories

• Other related products available on our Website

We aim to provide customers with useful bike-related products and a simple and convenient online shopping experience.

•  ACCEPTANCE OF THESE TERMS

By using BIKERSZOO.COM, you confirm that:

• You have read and understood these Terms & Conditions.

• The information you provide to us is accurate.

• You will use the Website only for lawful purposes.

• You will not misuse or interfere with the Website.

• You agree to follow our applicable policies, including our Privacy Policy and Refund/Cancellation Policy.

If you do not agree with these Terms, you should discontinue using the Website.

•  ELIGIBILITY

You must be legally capable of entering into a purchase transaction under applicable law to place an order on BIKERSZOO.COM.

If you are using the Website or placing an order on behalf of another person, you confirm that you have the necessary permission to do so.

•  PRODUCT INFORMATION

We make reasonable efforts to provide accurate information about our products, including:

• Product name

• Product description

• Images

• Specifications

• Size

• Quantity

• Compatibility information

• Price

However, minor differences may occur between the product shown on the Website and the actual product due to:

• Screen or device settings

• Photography and lighting

• Manufacturing variations

• Packaging changes

• Product design updates

Product images may sometimes be used for representation purposes. Customers should read the complete product description and specifications before placing an order.

•  PRODUCT COMPATIBILITY

Some BIKERSZOO products are designed for specific bike or scooter models.

Before placing an order for a vehicle-specific product, customers should carefully check:

• Bike brand

• Bike model

• Variant

• Model year, where applicable

• Product specifications

• Compatibility information provided on the product page

If you are unsure whether a product will fit your vehicle, please contact us before placing the order.

BIKERSZOO will not be responsible for compatibility problems caused by incorrect information provided by the customer or failure to check the applicable product specifications.

•  BIKE SPARE PARTS AND INSTALLATION

Certain spare parts or accessories may require professional installation.

We recommend that mechanical, electrical or technical products be installed by a qualified mechanic or professional where appropriate.

BIKERSZOO is not responsible for damage caused by:

• Incorrect installation

• Improper installation

• Modification of the product

• Use of incompatible products

• Misuse of the product

• Failure to follow installation instructions

Customers should follow the applicable product or manufacturer instructions.

•  STICKERS AND DECALS

Bike stickers and decals may require careful installation.

For better results, customers should:

• Clean the surface properly before installation.

• Remove dust, oil and grease.

• Make sure the surface is dry.

• Apply the sticker carefully.

• Avoid applying the sticker to unsuitable or heavily damaged surfaces.

Once a sticker has been cut, peeled, applied or installed, its condition may be affected.

BIKERSZOO is not responsible for installation damage caused by improper application, incorrect installation, unsuitable surfaces or failure to follow provided instructions.

•  PRICES

All prices displayed on BIKERSZOO.COM are subject to change without prior notice.

Prices may change due to:

• Supplier pricing

• Taxes

• Shipping costs

• Promotions

• Product availability

• Business or market conditions

We make reasonable efforts to ensure that product prices displayed on the Website are accurate.

However, if an obvious pricing or listing error occurs, we reserve the right to correct the error.

If an order has been placed at an incorrect price due to a genuine error, we may contact the customer regarding the order before processing it.

•  PRODUCT AVAILABILITY

Product availability shown on the Website may change from time to time.

A product may become unavailable due to:

• Stock limitations

• Supplier availability

• Inventory errors

• Product discontinuation

• Other operational reasons

If a product becomes unavailable after an order has been placed, we may contact the customer regarding the available options.

If payment has already been received and the order cannot be fulfilled, the eligible amount will be refunded according to the applicable refund process.

•  PLACING AN ORDER

To place an order, you may be required to provide information such as:

• Name

• Mobile number

• Email address

• Billing address

• Shipping address

• PIN code

• Product and quantity details

• Payment information through the applicable payment gateway

You are responsible for ensuring that all information provided is correct.

Please carefully review your order before completing the purchase.

•  ORDER CONFIRMATION

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another available communication method.

An order confirmation indicates that we have received your order request.

In certain situations, we may cancel or decline an order, including:

• Product unavailability

• Incorrect pricing or product information

• Payment failure

• Incorrect customer information

• Suspected fraudulent activity

• Delivery restrictions

• Technical or operational issues

If we cancel an order after receiving payment, the eligible amount will be refunded according to the applicable refund process.

•  PAYMENT

BIKERSZOO.COM may offer different payment methods through third-party payment gateways or payment service providers.

Online payments are subject to successful authorisation by the relevant payment provider.

BIKERSZOO does not ask customers to provide confidential payment credentials through phone, WhatsApp, email or chat.

Never share your:

• OTP

• UPI PIN

• ATM PIN

• Internet banking password

• Card CVV

• Card PIN

with anyone claiming to represent BIKERSZOO.

If money is deducted from your account but the order is not successfully confirmed, the transaction will be reviewed and the applicable refund will be processed according to the payment provider's procedures.

•  SHIPPING AND DELIVERY

We aim to dispatch orders within the estimated processing time mentioned on the Website or communicated to the customer.

Delivery time may vary depending on:

• Delivery location

• Courier service

• Product availability

• Weather conditions

• Public holidays

• Transportation conditions

• Operational delays

• Unforeseen circumstances

Once an order is handed over to the courier or logistics partner, delivery may also depend on the courier's network and operating conditions.

•  DELIVERY ADDRESS

Customers are responsible for providing a complete and accurate delivery address.

Please carefully check:

• Name

• House/building number

• Street/locality

• City

• State

• PIN code

• Mobile number

Incorrect or incomplete information may result in delivery delays, failed delivery or return of the package.

•  DELIVERY DELAYS

Estimated delivery dates are provided for convenience and may not always be guaranteed.

Delays may occur due to circumstances beyond our reasonable control, including:

• Weather

• Natural events

• Transportation disruptions

• Courier delays

• Government restrictions

• Strikes

• Incorrect address

• Public emergencies

• Technical or operational problems

We will make reasonable efforts to assist customers in case of significant delivery issues.

•  ORDER CANCELLATION

Customers may request cancellation of an order by contacting BIKERSZOO as soon as possible.

Cancellation may not be possible once an order has been:

• Processed

• Packed

• Dispatched

• Handed over to the courier

If cancellation is accepted after payment, the applicable refund will be processed according to our Refund/Cancellation Policy.

•  RETURNS, REPLACEMENTS AND REFUNDS

Returns, replacements, cancellations and refunds are governed by our separate Refund & Cancellation / Return Policy.

Depending on the product and circumstances, an eligible resolution may be available for issues such as:

• Wrong product received

• Damaged product received

• Missing product

• Eligible manufacturing defect

Customers may be required to provide:

• Order number

• Product photographs

• Unboxing video, where applicable

• Product photographs showing the issue

• Other information reasonably required to verify the claim

Eligibility for a return, replacement or refund will be determined according to the applicable policy and the circumstances of the order.

•  DAMAGED OR WRONG PRODUCT

If you receive a damaged, defective or incorrect product, please contact BIKERSZOO as soon as reasonably possible after delivery.

Please keep the original:

• Product

• Packaging

• Labels

• Invoice

• Accessories

• Other items received with the order

Do not discard the packaging until the issue has been reviewed, particularly where courier damage is suspected.

We may request photographs or videos to investigate the issue.

•  CUSTOMER RESPONSIBILITIES

Customers agree to:

• Provide accurate order information.

• Provide a valid delivery address.

• Provide a reachable mobile number.

• Check product compatibility before purchase.

• Follow product installation instructions.

• Use products only for their intended purpose.

• Not misuse the Website.

• Not engage in fraudulent transactions.

•  WEBSITE USE

You agree not to:

• Attempt to gain unauthorised access to our Website.

• Introduce viruses, malware or harmful code.

• Interfere with Website security.

• Use automated systems to abuse or disrupt the Website.

• Copy Website content for unauthorised commercial use.

• Submit false or misleading information.

• Conduct fraudulent transactions.

• Abuse promotional offers, returns or refunds.

• Use the Website for unlawful activities.

We reserve the right to take reasonable action against misuse or fraudulent activity.

•  INTELLECTUAL PROPERTY

Unless otherwise stated, content available on BIKERSZOO.COM, including:

• BIKERSZOO name

• BIKERSZOO logo

• Website design

• Original product descriptions

• Original photographs

• Graphics

• Text

• Website layout

• Marketing materials

may be owned by or licensed to BIKERSZOO.

You may not reproduce, copy, modify, distribute, publish or commercially use our original content without appropriate permission, except where permitted by applicable law.

Third-party brand names, logos, vehicle names and trademarks remain the property of their respective owners.

References to vehicle brands or models are made where necessary to identify product compatibility or application.

•  THIRD-PARTY SERVICES

BIKERSZOO.COM may use third-party services, including:

• Payment gateways

• Courier and logistics providers

• Website hosting providers

• Technology providers

• Analytics services

• Communication services

Third-party services may have their own terms and privacy policies.

BIKERSZOO is not responsible for services or policies that are controlled independently by third parties.

•  WEBSITE AVAILABILITY

We aim to keep BIKERSZOO.COM available and functioning properly.

However, temporary interruptions may occur due to:

• Maintenance

• Server problems

• Technical issues

• Internet or network problems

• Security incidents

• Third-party service interruptions

• Other circumstances beyond our reasonable control

We may temporarily modify, suspend or restrict certain Website features when necessary for maintenance, security or operational reasons.

•  REVIEWS AND CUSTOMER CONTENT

If the Website allows customers to submit reviews, photographs, comments or other content, you agree that the content you submit should:

• Be truthful and based on your genuine experience.

• Not contain unlawful or abusive material.

• Not infringe another person's intellectual property or privacy rights.

• Not contain harmful software or malicious content.

• Not impersonate another person.

We may remove content that violates applicable law or our policies.

•  FRAUD AND SUSPICIOUS TRANSACTIONS

We may review orders and transactions for fraud prevention and security purposes.

We may cancel, hold or request additional verification for an order where we reasonably suspect:

• Fraud

• Unauthorised payment

• Multiple suspicious orders

• Abuse of promotional offers

• False customer information

• Other suspicious activity

Where appropriate, relevant information may be shared with payment providers, service providers or lawful authorities.

•  LIMITATION OF LIABILITY

We take reasonable care to provide accurate information and operate our Website.

However, to the extent permitted by applicable law, BIKERSZOO will not be responsible for losses arising directly from:

• Incorrect information provided by the customer

• Incorrect product selection

• Incorrect vehicle compatibility information provided by the customer

• Improper installation

• Product misuse

• Unauthorised modification of a product

• Courier or third-party service delays

• Events outside our reasonable control

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot legally be excluded or limited under applicable law.

•  FORCE MAJEURE

BIKERSZOO will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.

Such circumstances may include:

• Natural disasters

• Severe weather

• Government restrictions

• Transportation disruptions

• Strikes

• Public emergencies

• Technical failures

• Internet or infrastructure failures

• Other unforeseen events

We will make reasonable efforts to resume normal operations as soon as practical.

•  PRIVACY

Your use of BIKERSZOO.COM is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process and protect your personal information.

By using our Website, you acknowledge that you have read our Privacy Policy.

•  CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

Changes may be made because of:

• Changes in our products or services

• Changes to Website functionality

• Changes in business operations

• Changes in payment or delivery services

• Changes in applicable laws or regulations

The updated version will be published on this page with a revised "Last Updated" date.

We encourage customers to review these Terms periodically.

•  GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to BIKERSZOO.COM or an order placed through the Website shall be subject to the jurisdiction of the competent courts, subject to applicable consumer protection laws and other applicable legal requirements.

•  CONTACT US

If you have any questions regarding these Terms & Conditions, your order, payment, delivery, product, return or refund, please contact us.

Business Name: BIKERSZOO

Website: https://bikerszoo.com/

Email: bikersszoo@gmail.com

Phone / WhatsApp: 8810350502

Business Address:

Elahi Bux Road, Opp. Gali No. 11,
Naiwala, Karol Bagh,
New Delhi – 110005, India

Grievance Contact: Md Osama

We will make reasonable efforts to review and resolve customer concerns appropriately.

•  ACKNOWLEDGEMENT

By accessing BIKERSZOO.COM, browsing our products, creating an account or placing an order, you acknowledge that:

• You have read these Terms & Conditions.

• You understand these Terms.

• You agree to follow these Terms.

• You have reviewed our applicable policies, including our Privacy Policy and Refund/Cancellation Policy.

If you do not agree with these Terms, please do not use the Website or place an order.

BIKERSZOO

Bike Spare Parts | Bike Stickers | Bike Accessories | Motorcycle Styling Products

Website: https://bikerszoo.com/
Email: bikersszoo@gmail.com
Phone / WhatsApp: 8810350502

Business Address:
Elahi Bux Road, Opp. Gali No. 11,
Naiwala, Karol Bagh, New Delhi – 110005, India

Last Updated: October 06, 2026